Ithuba online lottery accounts are set to close, here is what players need to do before 31 May
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Ithuba says players using the National Lottery’s online platform should withdraw any remaining wallet balances before the end of May, as the current operator prepares to switch off its digital service ahead of the June handover.
In a recent update, Ithuba warned that all online National Lottery accounts linked to its platform are due to be shut down, and that funds should be withdrawn by Sunday, 31 May 2026 to avoid losing access to balances. The detail was reported by The South African.
Why the accounts are closing
The closure is tied to a change in who runs the National Lottery. Ithuba’s temporary licence ends in May, and Sizekhaya Holdings is set to take over National Lottery operations from 1 June 2026, according to The South African.
Channel Africa also reported earlier this year that Ithuba is preparing to step down as operator at the end of May, bringing its run to a close after more than a decade. See Channel Africa for the broader transition note.
What to do if you have money sitting in your wallet
- Check your balance inside the Ithuba online platform and confirm what’s in your wallet.
- Withdraw early, so you’re not relying on last-day processing or support queues.
- Keep proof of the withdrawal, including a reference number or confirmation message, until the funds reflect in your bank account.
Why this matters for bettors
While the National Lottery sits outside sports betting, this is still a useful reminder of how quickly regulated gambling services can change when licences change hands. If you keep funds inside any gambling wallet, it’s worth checking the operator’s notices and ensuring you’re comfortable with withdrawal options.
For sports punters and fixed-odds customers, the biggest practical lesson is simple: withdrawals are part of the product. If you’re comparing operators, look for clear cash-out timelines and transparent banking methods, as you’ll find in our Hollywoodbets review.
As always, only use properly licensed services, and if gambling stops being fun, get help. National Responsible Gambling Programme helpline: 0800 006 008.